|Description: Business processes are being redefined to take advantage of the benefits of service-oriented architectures. This means business decisions are to be made in line based on operational metrics that are updated in real time. Organizations that rely on BI systems such as those from SAP must consider three issues related to operational BI: mass end-user deployment, query performance, and access to real-time information. There are various options for tackling each of these challenges, often requiring additional licenses and/or future software versions and promised functionality. Celequest LAVA addresses these three challenges in a manner that is straightforward, non-invasive, and cost-effective.