Welcome to! Here you will find detailed information about ERP systems, the latest news and articles of interest. You will learn the definition of ERP systems and read information about the history and evolution of ERP, and also ERP benefits, advantages and disadvantages.


Contact Us


Site Map


  • News
  • Articles
  • ERP definition: what is ERP?
  • History and Evolution of ERP
  • Exploring ERP fundamentals
  • What are the latest trends in ERP?
  • Advantages and Disadvantages of ERP
  • Significance of ERP Implementation
  • ERP Benefits
  • SAP Solutions
  • Absoft's SAP Services
  • List of ERP vendors
  • FAQ
  • Literature on Demand
  • About project

  • Advertise with us


    The Complete Contact Center Integration for mySAP CRM | 
    -2 -1  0 +1 +2
    ПлохоНе оченьТак себеНормальноОтлично
    Description: Companies implementing and upgrading SAP applications, especially mySAP Customer Relationship Management (mySAP CRM) and its business processes must consider the new role of the complete contact center. The contact center has emerged from its traditional role as a dedicated, high volume sales and service tool to become an integral customer contact access point. Contact channel integration has become a tool of knowledge workers throughout the enterprise. Building a complete contact center requires integration of multiple contact channel systems with SAP's new business process approach. AMC Technology will help you understand the new business approach, the challenges of integration, as well as the solutions to address these challenges.
    Add Your Comment
    Text of the Comment: *
    * Denotes Required Fields
    Антиспам:   * Введите символы, изображенные на рисунке.

    Advertise with us